MY COMPUTER IS DEAD

OR, "MY PC WON'T TURN ON"










These are but only two examples of how the customer explains an issue. Obviously there are several things you can check:

• Are there any lights or fan noises coming from the computer?
• Is the power "ON" LED lit on your screen?
• When you power up your PC does it display the "Splash" screen? Example: If you own a Dell computer when it's first powered on a large DELL appears on the screen with a status bar just below it indicated boot progress. If you get this, your PC is not dead.
• If your PC has no lights or noises, check to make sure the power cord is firmly inserted into the computer power supply
• Or, if it's plugged into a power strip, and other devices are working, try plugging it into another outlet
• If the screen has no indications of power, unplug then replug the power cord back into the monitor itself.
• Also, try the other end of the plug and make sure it's firmly connected and/or try another plug.

Many times there actually is something on the screen. It will be black, very often displaying "No bootable device found" in small white letters. This could mean your hard drive has failed, or, if the computer is set to BOOT TO CD DRIVE first, and you have a blank CD/DVD, music or game cd in that drive it won't go any further. 

Likewise, if for some reason it was set to boot to USB drive, and you have a non-bootable USB flash stick inserted, you could get the same problem.

If you do some trouble-shooting as listed above, you could possible save yourself a service call, or at the least, be able to answer the questions asked of you by the technician on the other end of the phone -

'Nuff Said,
Brian