NOBODY KNOWS, THE TROUBLES YOU HAVE SEEN....

[NOBODY KNOWS YOUR SORROW]

Not exactly security related - yet, however I feel I should alert you to a potential problem with regards to Microsoft's "Internet Explorer". If you have Windows 7 then it's possible they've already slipped an update on your PC when you weren't looking and upgraded I.E. 9 to I.E.10; I've run into a variety of people who had issues which led them to believe they had a virus, or something else was wrong.

If you have any of these symptoms, it would behoove you to check which version of Internet Explorer you have on your PC. The symptoms (to date) are:

• You can open I.E. and it brings you to your home page but when you click on a link nothing happens.
• Example - you're a Comcast customer and have them set as your homepage so you can click on MAIL and check your mail. You click - nothing happens.
• You're in Outlook and get an email with several links (yes, a good email - not a bad one), and you click on the link. Either nothing happens, or it brings up another I.E. windows that remains blank.
• You try to pull down your favorites - nothing happens
• You can get to a website, but it won't let you go further than the first page

Of course, these could be symptoms of a virus as well, so proceed with that thought in mind. If you are running I.E. 10 -

1. Go to control panel
2. Select "Programs and Features" (this is where you would usually un-install a program)
3. Click on "View installed updates". The screen will change and you may notice a light green bar slowly moving steadily towards the "X", or if you have a faster PC it may just zip across. In either case, wait until it's done.
4. Scroll down slowly until you find Internet Explorer 10
5. Left-click once, to highlight it.
6. Right-click once and choose un-install. If it asks you "Do you want to un-install this update?" you're fine - continue.

The computer will do it's thing and then reboot, and when it comes back up you should see something akin to "applying updates 35% completed". Wait for it to finish.

Now, open your Internet Explorer and verify it is now I.E. 9, then see if those problems you had went away. Regardless of whether they did or didn't, I'd still open Malwarebytes, update it, and run a quick scan for viruses. BTW - I fixed customers issues on 3 computers today just by doing what I wrote above...

'Nuff Said,

Brian